Vital Link™

Appointment Reminders
Appointment reminders


Manually calling patients from a contact center is expensive and time-consuming. Each contact can cost up to $20 for something as routine as appointment reminders. Automating reminders with an interactive electronic solution is far more cost-effective and efficient.

That’s where Vital Link™ can make a difference. The Vital Link™ platform helps Healthcare organizations activate patient engagement with customizable workflows designed to empower effective care coordination. The more touch points providers have with patients across the entire care continuum, the better the health outcomes.

With Vital Link™ Care Providers Can Send

  • Appointment reminders and reduce no-show rates by 20% to 50%
  • Medication reminders to keep patients compliant with drug therapy
  • Surveys to automate outbound medical contact center functions
  • Surgery center patient status notifications

Contact Methods Include

  • Voice
  • Email
  • SMS
  • Interactive web forms
  • Interactive smartphone apps

Vital Link™ can be integrated with existing EMRs or configured as a stand-alone system.

Read our case study