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VITAL LINK™ EMR INTEGRATION

Case Study

Vital Link is a web-based and mobile application that, when coupled with your EMR system, provides a HIPAA­ compliant, secure communications platform capable of sending and receiving messages between any PC or mobile device.

Most likely your organization has already made a significant investment in an Electronic Medical Records system (EMR) to store and share critical information about your patients and their healthcare needs. With Mutare Health’s Vital Link™ secure messaging solution , you can now tap into your EMR’s full capabilities to automate alerts and updates for care team members and related staff, significantly enhancing operational efficiency and patient-centered care.

HERE IS HOW IT WORKS:

Vital Link is a web-based and mobile application that, when coupled with your EMR system, provides a HIPAA­ compliant, secure communications platform capable of sending and receiving messages between any PC or mobile device. When interfaced with an EMR or middle­ ware engine, Vital Link can trigger automatic alerts to care team members based on the nature of the status update. For instance, when working with a Vital Link-enabled EMR health professionals can:

  • Be automatically notified of critical lab results, new patient imagery, or new information obtained from an HIE partner;
  • Enable the EMR or other bed tracking system to send an automatic notification to Environmental Services (EVS) for room-cleaning requests upon patient discharge or relocation, and then automatically update he EMR when the room is ready;
  • Facilitate timely patient transport requests. Vital Link provides an auditable record trail of dispatch request time, acknowledgement and completion for better accountability;
  • Receive simultaneous updates any time a patient status changes, such as change in medication, vitals, or other health condition;
  • Provide patients with scheduled follow-up notices (prescription renewal, outpatient appointment reminders, relevant preventive healthcare tips) to patients post-discharge using email, auto-outcall, and/or SMS.

FLEXIBLE DEPLOYMENT

Mutare Health’s Vital Link solution is compatible with virtually all major EMR systems as well as HR, IT Service Desk, or other business process systems. It can be deployed on premise or hosted in the Mutare cloud and configured to meet the specific requirements of your organization. Customers who purchase Vital Link EMR Integration will also acquire the full Vital Link suite, including modules for pager-replacing secure communication, multi-channel mass notification, and customizable patient engagement capabilities. Vital Link works with all browsers and all Android, iOS and BlackBerry mobile devices.